Payment Method

At Dastan-e-Libas, paying for your order is simple and secure. All prices on our store are shown in UAE Dirhams (AED), and the total shown at checkout is the final amount you pay — delivery within the UAE is free on all orders.

We Accept

1. Cash on Delivery (COD)

Pay in cash when your order is delivered to your door. Please keep the exact order total ready for the courier. Cash on Delivery is available all over the UAE.

2. Debit & Credit Cards

We accept Visa and MasterCard debit and credit cards. Card payments are made online at checkout, before your order is dispatched.

How Card Payment Works

  • When you choose to pay by card, you will complete your payment on our secure checkout page.
  • Your payment is confirmed immediately, and we begin processing your order within 24 hours on working days.
  • You will receive an order confirmation once your payment is successful.

Payment Security

  • All card payments on our store are processed through a secure, encrypted checkout. We never see, receive or store your complete card number or card security code.
  • For your own safety, we will never ask you to share your card number, PIN or password with us by WhatsApp, email or phone. If anyone asks you for these details in our name, do not share them and inform us immediately at Dastanelibas9@gmail.com.

Failed or Declined Payments

If your card payment does not go through, your order is not confirmed. Please check your card details, make sure your card is enabled for online purchases, or simply choose Cash on Delivery instead — your items can be ordered again right away.

Refunds

If you are due a refund under our Returns & Exchange Policy, card payments are refunded to your original payment method within 10 working days of us receiving and inspecting your returned item. For Cash on Delivery orders, our team will agree the refund method with you directly.

Questions About Payment

Message us on WhatsApp at +44 7366 369776 or email us at Dastanelibas9@gmail.com, and mention your order number if your question is about an existing order.

Dastan-e-Libas
WhatsApp: +44 7366 369776
Email: Dastanelibas9@gmail.com