Contact
Welcome to Dastan-e-Libas — premium Eastern wear, delivered all over the United Arab Emirates. Whether you have a question before placing your order or need help with an order you have already placed, our team is here to help you.
How to Reach Us
WhatsApp: +44 7366 369776
This is the fastest way to reach us. Tap the WhatsApp button on any page of our store, or save our number and message us any time: https://wa.me/447366369776
Email: Dastanelibas9@gmail.com
For detailed queries, or if you would like to send us photos (for example, of an item you have received), you can email us at any time.
Working Hours
Monday to Saturday, 10am – 8pm (UAE time).
Messages received outside working hours are answered on the next working day. We aim to reply to every message within one working day.
How We Can Help
Order Enquiries
Placed an order and want to know its status, change your delivery address, or track your parcel? Message us your order number on WhatsApp and we will update you right away.
Size & Product Guidance
Not sure which size to order? Check the Size Guide on any product page, or message us your measurements on WhatsApp and we will recommend the best size for you. We can also help you with fabric details, colours, and availability of any design in our store.
Exchanges & Returns
Received the wrong size, colour, or a damaged item? Please contact us before sending anything back. For exchanges, contact us within 14 days of receiving your order; for incorrect, damaged or faulty items, let us know within 7 days. Full details are in our Returns & Exchange Policy.
Bulk & Special Orders
Ordering for a family event, Eid, or a group? Message us on WhatsApp and tell us what you are looking for — we will do our best to arrange it for you.
A Small Request
To help you faster, please always mention your order number when you contact us about an existing order.
Thank you for shopping with Dastan-e-Libas. We look forward to hearing from you.
Dastan-e-Libas
WhatsApp: +44 7366 369776
Email: Dastanelibas9@gmail.com